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Customer ServiceOur customer’s satisfaction is our #1 priority! We make every effort to maintain stock and satisfy our customers, occasionally we are out of certain items. If a portion of your order is out of stock, the entire order will be processed and shipped when backordered items are available. You will be notified of these changes to your order either by phone or email. Any changes will be reflected in your order total and shipping confirmation. Please call or email us with any questions about out-of-stock items. All in stock items will be shipped within 24 hours of receipt. Shipping charges are calculated once you add the items to your cart and click "Checkout". You will see your shipping charges on the checkout page prior to placing your order. Additional shipping charges apply to the following: Orders Shipped to Hawaii: Up to $50.00 $34.99 Orders Shipped to Alaska, Canada, American Samoa, Guam, Northern Mariana Island, Pacific Islands, Puerto Rico or Virgin Islands: Up to $50.00 $33.99 *Canadian customers are responsible for duty if applicable when product is delivered. Orders Shipped to United Kingdom: $65 additional shipping charge. Larger orders may be subject to additional shipping. We will contact you to approve any additional shipping charges. Orders can be shipped to various other countries. Please email us at kidzbedding@yahoo.com with specific merchandise you wish to purchase and we can give you an estimate on shipping costs. To obtain the status of an order, enter the confirmation number and click Go!. |
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